Terms and Conditions

Effective Date: December 31, 2024

These Terms and Conditions govern the use of the Zenvia website and the sale of products through our online store. By accessing or using our website and placing an order, you agree to comply with these terms. If you do not agree to these terms, please do not use our website.

1. Use of Website

  • Eligibility: To make a purchase from our website, you must be at least 18 years old and have the legal capacity to enter into a binding contract.
  • Account Creation: You may be required to create an account to place an order. If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

2. Intellectual Property

All content on the Zenvia website, including images, text, graphics, logos, videos, and software, is the property of Zenvia and is protected by intellectual property laws. You may not copy, reproduce, modify, or distribute any of the content without prior written permission from Zenvia.

3. Product Information

We make every effort to ensure that product descriptions, images, and pricing are accurate. However, we do not guarantee the accuracy, completeness, or timeliness of the information on our website. If a product is mistakenly listed with the wrong price or description, we reserve the right to correct the error and cancel any orders that were affected.

4. Order Acceptance and Shipping

By placing an order on our website, you are making an offer to purchase the items in your cart. We reserve the right to accept or reject your order at our discretion. If your order is accepted, you will receive an email confirmation, and your payment will be processed.

5. Privacy Policy

Your use of the Zenvia website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

6. Limitation of Liability

To the maximum extent permitted by law, Zenvia shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our liability is limited to the total purchase price paid for the product, excluding shipping fees.

7. Governing Law

These Terms and Conditions are governed by the laws of the State of Virginia, United States, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms will be resolved in the competent courts located in Newport News, Virginia.

8. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the “Effective Date” at the top of the page will be updated accordingly.

9. Contact Us

If you have any questions about these Terms and Conditions or need further information, please contact us at: